Frequently Asked Questions

Please contact us if you have a particular question.

General

What's Camera Champ all about?

Camera Champ is an online platform catering to photography enthusiasts and content creators worldwide.

We offer free and paid photography and video related resources including Camera Champ Magazine, a digital publication covering all aspects of photography, as well as hosting a range of photography and video equipment giveaways.

Read the About Us page for more info.

Trade Promotion Giveaways

Who can enter?

Residents of Australia, United States, United Kingdom, Canada, and Ireland.

Each promotion differs, and certain states and countries listed above may not be eligible to enter.

Please refer to each promotions webpage or their terms and conditions on who is eligible to participate.

How do they work?

Entering our Giveaways requires a one off payment purchase of an Entries Package which includes access to Camera Champ Magazine in digital format as well as free entries to the prize draw.

There's epic photography and video equipment prizes up for grabs... so get involved!

Are they a trade promotion or raffle?

Our Giveaways are trade promotions, not raffles.

When you purchase a one off payment Entries Package of Camera Champ Magazine, you receive free entries into your chosen game of chance giveaway.

Will I receive ticket numbers?

No, ticket numbers are not used. Your details are entered into the giveaway draw (x) your number of entries.

How many times can I enter?

You may enter any and all giveaways as many times as you wish.

How are winners drawn?

Winners are randomly drawn independently by Trade Promotions and Lotteries Pty Ltd, a government approved and accredited random draw service.

More about them is available at their websites:

randomdraws.com
randomdraws.co.uk
randomdraws.ca
randomdraws.com.au
randomdraws.co.nz

If I win, what happens next?

Winners are announced on our Instagram and Facebook pages as well as being contacted by email, phone or private message. 

We'll confirm your shipping address with you, then have your prize shipped to you free of charge using our source of trusted retailers that services your region.

How we contact winners? Beware of scammers.

We will never contact winners through social media. We only contact winners directly by email, phone, or private message.

We will never ask for any fees, money, shipping costs, bank account or credit card details. If someone does, block and report them, as they are most likely scammers.

Are prizes brand new and where are they from?

All prizes are brand new unless otherwise stated. They include a manufacturers and/or retailers warranty.

Prizes are delivered to the winners confirmed chosen address, supplied and shipped direct from one of our trusted suppliers that services your region.

Our source of trusted suppliers include, but not limited to B&H PhotoCameras DirectAmazonGeorgesCotswold Cameras, Adorama and more.

This ensures that:

  • The prize is brand new and genuine,
  • Product warranty is included,
  • Any equipment firmware, power plugs/voltage will be correct to your region,
  • User guides, manuals will be in English,
  • The supplier will offer after sales support to the winner if required.

How are prizes valued?

We determine prize values by using the tax inclusive manufacturer’s recommended retail price (RRP) or an average calculated of standard prices from multiple retailers. This price should not be compared to individual retailer pricing, as they may offer discounts, promotions, temporary sales, or have their own pricing strategies. We are not responsible for fluctuations in market pricing, and the stated value does not guarantee the current retail cost or resale value.

Can I win multiple prizes in a giveaway?

Entrants can only win one prize per Giveaway so that everyone has a better chance of winning.

Are prizes transferable for cash or other items?

No, they are not.

Payments

What payments are accepted, and is it secure?

Payments can be made by:

Visa
Mastercard
Amex
JCB
PayPal
Union Pay
Apple Pay
Google Pay
Shop Pay.

We use Shop Pay and Stripe, the most secure and trusted online payment processors.

For peace of mind, we do not have access nor store payment details.

Transactions will show as 'CAMERACHAMP' on your billing statement.

What currency do I pay in?

Pricing is displayed and charged automatically in your local currency. 

You may change the currency using the country selector located at the top or bottom of this website.

Are payments one time only?

Yes, payments are one time only.

We do not do subscriptions or recurring payments.

Can I get a refund?

Once an Entry Package is purchased, it cannot be canceled or refunded.

We do ask that you check that you are satisfied with the Entry Package/s proceeding through the checkout.

We understand that circumstances may change, but due to the nature of our trade promotions, this policy is in place to ensure fairness and integrity for all participants.

Privacy

Do my details remain private?

We take your privacy seriously. The information you provide is used solely to manage your Camera Champ Magazine subscription and giveaway entries. While we work with trusted platforms like Shopify and Meta to help operate our website and promotions, we ensure your data is encrypted and handled securely and in compliance with privacy standards.

We never sell your personal information, and we never share it for marketing purposes outside of our own services.